GCSB Support Technician (2614) NZ Intelligence Community (NZIC) - Wellington

Closing Date: February 11, 2021

  • Join our Information Network Operations Centre (INOC).
  • The INOC manages the effective, efficient and secure operation of the GCSB formal communications system, and is responsible for the 24/7 monitoring of secure WAN and LANs and associated dataflow and processing systems.
  • Provides first level diagnostic and IT support to designated communications equipment, associated data processing systems and customer support applications tools.
  • Responsible for monitoring and troubleshooting a range of systems at the technical heart of the New Zealand Intelligence Community.
  • Our Support Technicians work on a 24/7 shift basis
  • To be successful in this role you will have:
    • A strong customer service ethic, with excellent interpersonal skills and the ability to work in a sole-charge shift environment.
    • An awareness of Service Management principles and processes.
    • An understanding of Local Area and Wide Area network operation and maintenance.
    • Knowledge of multiple operating systems, particularly MS Windows and UNIX.
    • Technical aptitude with the motivation to learn new systems and applications.
  • Applications close: 11 February 2021.