Closing Date: February 11, 2021
- Join our Information Network Operations Centre (INOC).
- The INOC manages the effective, efficient and secure operation of the GCSB formal communications system, and is responsible for the 24/7 monitoring of secure WAN and LANs and associated dataflow and processing systems.
- Provides first level diagnostic and IT support to designated communications equipment, associated data processing systems and customer support applications tools.
- Responsible for monitoring and troubleshooting a range of systems at the technical heart of the New Zealand Intelligence Community.
- Our Support Technicians work on a 24/7 shift basis
- To be successful in this role you will have:
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- A strong customer service ethic, with excellent interpersonal skills and the ability to work in a sole-charge shift environment.
- An awareness of Service Management principles and processes.
- An understanding of Local Area and Wide Area network operation and maintenance.
- Knowledge of multiple operating systems, particularly MS Windows and UNIX.
- Technical aptitude with the motivation to learn new systems and applications.
- Applications close: 11 February 2021.